7161 Thorncrest SE, Grand Rapids, MI 49546
616/285-1203 {HYPERLINK mailto:rdculver1@ix.netcom.com}
Interactive resume: {HYPERLINK http://pweb.netcom.com/~culver1/rebecca/index.htm}
SUMMARY
Technical Project Management and Coordination 9 Years
Staff Management 6 Years
Corporate Communications Composition 8 Years
Workshop Development and Presentation 4 Years
LAN Configuration and Implementation 8 Years
Internet/Intranet Design and Management 1 Year
Accredited CIW Professional
Master CIW Web Site Manager certification in process
NAL/ZEN Desktop Management
IBM, Compaq, NCR, 3Com, Cisco
Enterprise Software Rollout (Exchange/Outlook, MS Office, AV Products)
Departmental Software Implementation (Specialized Applications, Databases)
Intranet Development
Old Kent Financial Corp., Grand Rapids, MI
7/2000-10/2001 Project Manager
§ Implemented corporate intranet conversion to Fifth Third
§ Provided technical management for corporate Exchange messaging project initiation, including first corporate installation of Active Directory, $1.5m budget, 6 contractors, foundation for messaging and collaboration system for 10,000 users
§ Managed email policies and procedures task force; included protocol for SMTP communication with banking clients
§ Coordinated planning for retail intranet site
§ Developed proposal for new computer training centers throughout Illinois
5/1998-7/2000 Distributed Systems Group Leader
§ Supervised LAN Services Group (up to 20 FTEs and15 contractors)
§ Led corporate Year 2000 project for PCs/LANs/WANs: $5.5m budget, 10 outsourced consultants, 500 Novell/NT servers, 7,000 PCs, 1,000 software applications, 350 locations. Resulted in standardized server and PC configurations and managed client environment
§ Designed/supported implementations of corporate databases and applications (Exchange, Office Suites, specialty applications for wire, branch)
§ Led projects to determine and implement new corporate messaging strategy
§ Recommended direction and standards for shrink-wrapped software
§ Determined support strategies and standards for LAN servers, desktop and laptop PCs, corporate LAN and directory services standards for Novell and NT
§ Prepared bank-wide communications regarding Corporate Computing strategy
1995-1998 Technical Services Team Leader
§ Managed six network engineers
§ Supervised Novell LAN developments for a major bank acquisition
§ Implemented critical systems move to new location
§ Installed new wire transfer NT-based system
§ Deployed one of Old Kents first NT domains
1993-1995 Network Engineer
§ Designed server and desktop configurations for new bank branch networks
§ Defined and documented process for branch networks staging
§ Rolled out windows-based Novell LANs to 60 Grand Rapids bank branches
§ Member of standards development team for corporate LANs
Superior Environmental Corp., Muskegon, MI Network Administrator, 1991-1993
Fishbeck, Thompson, Carr & Huber, Inc., Ada, MI Desktop Publisher, 1989-1991
Marketing Managers, Grand Rapids, MI Desktop Pub./Network Adm., 1986-1989
EDUCATION
Certification:
§ CIW Professional (Site Design)
Professional training includes:
§ Gartner Institute IT Project Management
§ NT 4.0 Server/Workstation
§ Networking Fundamentals
§ Novell Service and Support
§ Netware 3.x to 4.x Upgrade
§ Internetworking Routing and Switches
§ Microsoft Project
§ Data Communication
§ Netware 3.x Administration
Independent study:
§ HTML
§ JavaScript
§ XHTML
§ FrontPage
§ Paint Shop Pro
Grand Rapids Community College
§ COBOL, Pascal, DOS
§ General coursework
Davenport College of Business
§ Marketing
Boston Conservatory of Music
§ General coursework